This week, Airport World highlighted some trends in technology adoption among airports and airlines, with a lens on the growing millennial traveler segment — and millennials’ higher expectations around tech.
“Innovation is geared towards wowing even the most tech and travel-savvy with a great experience. Young travelers see perfection on social media and, when it comes to booking their own holidays, want to guarantee trips of a lifetime, with wonderful experiences — ones they can share online themselves.”
Among the technology featured in the article: Grab’s in-airport food delivery; maps, wayfinding and indoor positioning from LocusLabs; and personalized pre-flight email promotions offering flyers discounts at airport shops.
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