Airport World on tech’s growing role in the airport experience

by | Aug 19, 2019 | Airlines, Airports & Travel

This week, Airport World highlighted some trends in technology adoption among airports and airlines, with a lens on the growing millennial traveler segment — and millennials’ higher expectations around tech.

“Innovation is geared towards wowing even the most tech and travel-savvy with a great experience. Young travelers see perfection on social media and, when it comes to booking their own holidays, want to guarantee trips of a lifetime, with wonderful experiences — ones they can share online themselves.”

Among the technology featured in the article: Grab’s in-airport food delivery; maps, wayfinding and indoor positioning from LocusLabs; and personalized pre-flight email promotions offering flyers discounts at airport shops.